Warranty and Returns
Returns Policy for defective warranty claims:
Grayvn Traditional Archery
- All finished bows have a 6 month warranty against manufacturers defects ONLY. This 90 day period starts when you receive your order in the mail. Bow Building supplies have no warranty.
- Our bows will last a lifetime if properly taken care of.
- If the bow fails due to manufacturer's defects within the warranty period, return the item for a replacement or credit towards a new bow.
- Please contact email@example.com with a warranty claim and request a return authorization number.
- We will not warranty a bow against neglect, overdraw, or failure to use bowstringer. We shall be the sole judge of deciding the cause of the failure.
- We do not warranty other brands unless they have a specific factory warranty. Customer must contact the factory brand in order to initiate warranty claim.
Bow Building Supplies
- There are NO warranties on bow building supplies.
Returns Policy for non defective items:
- All products have a 15 day return period starting from the day you receive your order in the mail.
- Please contact firstname.lastname@example.org with a return request and request a return authorization number.
- Customer is responsible for return shipping and shipping insurance.
- If returned items are damaged customer will be responsible for claims with the shipper.
- If no insurance is purchased and the item(s) are damaged, there will be no refund.